💎 Julie's Hidden Gems Return & Refund Policy

At Julie's Hidden Gems, every Treasure Scoop is a unique mystery experience. Because each order contains surprise items, all Treasure Scoop purchases are final.

Returns

Due to the mystery nature of our products, we do not accept returns or exchanges once an order has been shipped.

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, please contact us within 48 hours of delivery.

Email:
julieshiddengems1@gmail.com

Please include:

• Your order number
• Photos of the package
• Photos of the damaged item(s)

We'll work with you to make it right.

Cancellations

Orders may only be cancelled before they are packed for shipment.

Once your order has been packed or shipped, cancellations cannot be accepted.